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Small batch Handmade • Made in India

COD available on select orders

Privacy Policy

Achaar Theory, owned by Poonam Naturals, respects user privacy. This website does not collect, store, or process any personal or payment information, as no direct sales are conducted through it.

Any personal data shared while purchasing Achaar Theory products on third-party platforms such as Amazon, Flipkart, Meesho, Swiggy, or Zomato is governed by the respective platform’s privacy policies. Achaar Theory has no control over or access to customer data collected by these platforms.

Effective Date: [Insert Date]

Pickleberry ("we," "our," or "us") is a brand owned and operated by Poonam Naturals. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.

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1. Information We Collect

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When you use our website or place an order, we may collect:

  • Full name

  • Email address

  • Mobile number

  • Shipping and billing address

  • Order details

  • Payment transaction information

  • IP address, browser type, device information, and website usage data through cookies and analytics tools

Note: Payment information is securely processed through Razorpay. We do not store or have access to your debit/credit card details, UPI PINs, or banking credentials.

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2. How We Use Your Information

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Your information may be used to:

  • Process and fulfill your orders

  • Verify payments

  • Arrange shipping through our logistics partners

  • Send order confirmations, invoices, and shipping updates

  • Respond to customer support requests

  • Improve our products, website, and customer experience

  • Prevent fraud and unauthorized transactions

  • Comply with applicable legal obligations

 

3. Sharing of Information

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We only share information with trusted third parties necessary to operate our business, including:

  • Razorpay for payment processing

  • Shiprocket, Delhivery, and other courier partners for order fulfillment

  • Technology and analytics providers

  • Government or legal authorities where required by law

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

 

4. Cookies

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Our website may use cookies and similar technologies to improve website functionality, remember user preferences, measure website performance, and analyze visitor behavior.

Users may disable cookies through their browser settings; however, some website features may not function properly.

 

5. Data Security

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We implement commercially reasonable administrative, technical, and organizational measures to safeguard your personal information against unauthorized access, misuse, or disclosure.

While we strive to protect your information, no method of electronic transmission or storage is completely secure.

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6. Data Retention

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We retain customer information only for as long as necessary to fulfill orders, provide customer support, comply with legal obligations, resolve disputes, and enforce our agreements.

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7. Your Rights

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You may contact us to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your data where legally permissible

  • Withdraw consent where applicable

 

8. Changes to this Policy

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We reserve the right to update this Privacy Policy at any time. Changes become effective immediately upon publication on this website.

For any privacy-related concerns, users may contact us at info@achaartheory.com.

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